Settings for Chrome Extension Disappear

Andrew Saint's Avatar

Andrew Saint

05 Sep, 2013 08:03 PM

I've been having issues with 2Cloud Chrome Extension losing it's settings. After installing 2Cloud Extension for Chrome and following the setup process, visiting the settings page shows that all values for settings are missing. I've installed and re-installed on different devices with the same result. Please help! I used to love this app but now I can't use it!

  1. Support Staff 1 Posted by Paddy Foran on 12 Sep, 2013 04:08 AM

    Paddy Foran's Avatar

    i've verified a bug with the settings page. Really sorry about that.

    Can I ask how this is preventing you from using the app, though? This shouldn't prevent it functioning, only changing your settings.

    I'm working on a fix.


  2. 2 Posted by Andrew Saint on 12 Sep, 2013 05:45 PM

    Andrew Saint's Avatar

    I was having problems but it appears that it is function now. I'll keep an
    eye on it and let you know if I have any further issues.



  3. 3 Posted by Andrew Saint on 21 Oct, 2013 03:32 PM

    Andrew Saint's Avatar

    I'm unable to receive anything from my mobile device, this error keeps appearing, see attached.


  4. 4 Posted by marco.bruurs on 23 Nov, 2013 03:29 PM

    marco.bruurs's Avatar

    Same problem empty configuration fields and Message: Disconnected. Click to connect. But when clicking no connection.


  5. 5 Posted by gosub on 01 Jan, 2014 11:42 AM

    gosub's Avatar

    The app is broken quite long now. Nobody cares. Strange.

  6. 6 Posted by 2cloudproject on 16 Aug, 2015 04:05 PM

    2cloudproject's Avatar

    Any update on this?

  7. Support Staff 7 Posted by Paddy Foran on 25 Aug, 2015 04:35 AM

    Paddy Foran's Avatar

    Very sorry for not replying to this earlier. I want to blame it on the fact
    that I'm moving across the country in a week, but really, it's because I'm
    incredibly embarrassed about the answer: no, not really. We're mostly
    keeping barely ahead of Google's deprecations, and that's about it at the
    moment. I'm a bad project maintainer, and I feel bad. 

    This is, obviously, an untenable state. Watch I'll
    update it when I finish the move (probably mid-September) and I'll announce
    what's going on. I just want to take the time to think about it and get
    myself in a position to make commitments.

    Does all that make sense?

    Again, I apologise for the failures in running this. They're being learned
    from, and I'm very aware I need to do something, one way or another, soon.


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